Insights & Conversations
Thought leadership, podcast appearances, and perspectives on employee experience, leadership, culture, and organizational design.
Drawing on more than 25 years of experience inside organizations ranging from startups to Disney, these insights explore the hidden forces that shape employee experience, performance, and organizational effectiveness.
Bearing Witness: Why I Started Paying Attention
After 25 years inside organizations, I began noticing a pattern. The most important problems were rarely hidden. They were simply ignored.
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I didn’t come to Employee Experience through HR theory. I came to it through how I was raised.
I didn’t come to Employee Experience through HR theory. I came to it through how I was raised.
Most people don't just... stop caring one day.
A practical Employee Experience Operating Model that helps organizations embed culture into everyday work through clear ownership, repeatable workflows, meaningful metrics, leader enablement, and continuous feedback.
A comprehensive guide explores the foundations of a great employee experience, why it matters, and the practical steps organizations can take to create workplaces where people thrive, contribute, and do their best work.